Privacy Notice
Imperial Fitness (Dhumbarahi, Kathmandu) respects your privacy. This notice explains what we collect when you contact us — on our website, by phone, or by message on WhatsApp, Instagram, or Facebook Messenger — or when you apply for a job, and how we use it. It follows Nepal's Individual Privacy Act 2075.
Last updated: 8 November 2026.
What we collect
- Members & enquiries (chat or forms): your name, phone number or social handle, and the content of the messages you send us — including your fitness goal and related details you choose to share.
- Job applicants: your name, phone number, position applied for, location, experience, and preferred shift.
Our website
- Meta Pixel: our pages use Meta's (Facebook/Instagram) measurement code. It tells us how many people visit and tap our buttons, so we can see which ads work. Meta processes this under its own terms; you can control ad tracking in your Facebook/Instagram ad settings and your browser.
- Anonymous visit counter: our own counter records which parts of a page are viewed, whether the video is played, and which buttons are tapped. It stores no name or phone number.
- Matching payments to ads: when you become a member, we may send Meta a scrambled (hashed) form of your phone number to measure which ads led to members. It is never shown to anyone and never used to message you.
If you join the 6-Week Challenge
- Your measurements, tape photos and the plate photos you post are used only for your progress and the guarantee, and are seen only by your coach (and your group, for the photos you post there).
- Before/after photos, videos or your story are used in our marketing only with your written permission.
Why we collect it
- To respond to your enquiry, understand your goal, recommend a suitable plan, and arrange a free consultation or trial.
- To review your application and contact you about the role.
How we use and protect it
- Your details are seen only by Imperial Fitness management and staff.
- Sensitive details (your name, fitness goal, and message text) are encrypted at rest on our systems.
- We do not sell your information or share it with unrelated third parties. Messages are delivered through the platform you contacted us on (e.g. WhatsApp / Meta) under that platform's own terms.
- We keep your enquiry and message data only as long as needed to help you. Inactive conversations are retained for up to 24 months from your last message and then deleted, unless you ask us to delete sooner.
Your choices
- You can reply STOP at any time on WhatsApp, Instagram, or Messenger to opt out of further messages.
- You can ask us to see, correct, or delete your information at any time — see how to request deletion below.
How to request deletion of your data
You can have the data we hold about you (your messages, name, phone number or social handle, and contact details) permanently erased at any time. To request deletion, use either of these:
- On the channel you messaged us: reply STOP on WhatsApp, Instagram, or Facebook Messenger to stop further messages, then simply message us asking us to erase your data and we will remove your stored conversation and contact details.
- By email: email pantp326@gmail.com with the phone number or social handle you used, and ask us to delete your data.
We honour deletion requests within 30 days. Stored message and contact data is encrypted at rest, and deletion permanently removes it from our systems.
Contact us
Imperial Fitness, Dhumbarahi, Kathmandu, Nepal.
Data requests & privacy questions: pantp326@gmail.com
By messaging us or submitting a form on this site, you consent to the above.